Effective Date: March 01, 2022
1. Information Collection
When you use the Services, we may collect the following types of personal information about you, which are described in more detail below: (A) personal information we request from you; (B) personal information we automatically collect; and (C) personal information we may receive from third parties.
1.1. Requested Personal Information.
On various pages on the Services, we may request, and you may provide specific personal information, including without limitation:
- Contact and account registration information such as name, email address, physical billing address, phone number, business name;
- Financial information such as credit card number, name, CVV code, date of expiration;
- Demographic information you choose to provide such as age or date of birth;
- A photograph of you when you choose to upload it;
- Information you provide such as feedback, comments, or other messages, including via calls and messages placed through the Services.
1.2 Personal Information We May Automatically Collect About You.
Our Services may automatically collect certain personal information about you. We use this personal information to help us design our Services to better suit our users’ needs. This personal information may include:
- Your InfoTracer search history and search engines used;
- IP address, which is the number associated with the service through which you access the Internet, like your ISP (Internet service provider);
- Browser type, referring/exit pages, operating system, date/time stamps, and related data;
- Mobile device information, including the type of device you use, operating system version, and the device identifier (or "UDID");
- Analytics about use of the Services, such as how and how often you use pages or features of the Services.
To learn more about the technologies we use to collect this personal information, which includes cookies, see Section 3 "Usage of Cookies and Other Network Technologies."
1.3 Information We Receive from Third Parties.
Third-Party Websites and Social Media Platforms. We may collect additional personal information about you from third-party websites, social media platforms, such as but not limited to, Facebook and Instagram ("Social Media Platforms") to help us provide services to you, help prevent fraud, and for marketing and advertising purposes.
Information we may access about you, with your consent, may include, but is not limited to, your basic Social Media Platform information, your location data, your list of contacts, friends or followers and certain information about your activities on the Social Media Platform. Please keep in mind that when you provide information to us on a third-party website or platform (for example, via our applications), the information you provide may be separately collected by the third-party website or the Social Media Platform.
Public Record Sources. We obtain information about individuals from various public records sources. We are not the custodian of information we receive from public records and have no liability with respect to the accuracy of such information. If you want to correct or remove your original public record or make any information from your original public record unavailable for public access, you will need to contact the custodian of that information.
2. Information Use
We use the personal information we collect from you when you browse and use our Services in the following manner.
Use of Information
To operate and improve the Services and products and content therein.
To understand and analyze information related to the number and type of visitors that browse and use the Services.
To create and maintain an account for you to allow you to purchase and use the services we make available on the Services.
To provide you with information, products, or services that you request from us, or that may be of interest to you.
To respond to your comments, inquiries and questions and provide customer services.
To deliver a more personalized experience based on your preferences.
To improve the design and content of the Services.
To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies. Because this information may be important to your use of the Services, you may not opt-out of receiving these communications.
To allow you to participate in interactive features on our Services.
To link or combine with other personal information we receive from third parties to help understand your needs and provide you with better information on the Services.
To process transactions.
For general or targeted marketing and advertising purposes, including sending you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, provided that you have not already opted-out of receiving such communications.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To fulfill any other purpose for which you provide it or for which you have given us consent to use it.
You can opt-out of certain use(s) of your personal information, as described below.
3. Usage of Cookies and Other Network Technologies
You are free to decline to accept cookies, but by doing so, you may not be able to take full advantage of our Services and all of our offerings. Certain of the cookies are necessary in order for the Services to function. In certain circumstances, we may link the information we store in cookies to personal information you submit while using the Services.
Further, if you want to delete any cookies that are already on your computer, please refer to the file management software to locate the file or directory that stores cookies under the following file names. Other information on deleting or controlling cookies is available at www.allaboutcookies.org.
We or our service providers may also use "pixel tags," "web beacons," "clear GIFs," "embedded links" and other commonly-used information-gathering tools in connection with some website pages and HTML-formatted email messages. We use these tools for such purposes as compiling aggregate statistics about Services usage and response rates. A pixel tag is an electronic image (often a single pixel), that is ordinarily not visible to website visitors, and may be associated with cookies on visitors’ hard drives. Pixel tags allow us and our service providers to count users who have visited certain pages of the website, to deliver customized services, and to help determine the effectiveness of our website and services. When used in HTML-formatted email messages, pixel tags can inform the sender of the email whether and when the email has been opened.
As you use the Internet, you leave a trail of electronic information at each website you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a website’s server. Clickstream data can reveal the type of computer and browsing software you use and the address of the website from which you linked to the website. We may use clickstream data as a form of non-personal information to determine how much time visitors spend on each page of our Services, how visitors navigate through the Services, and how we may tailor our web pages to better meet the needs of visitors.
4. Do Not Track Notice
Many modern web browsers give you the option to send a "Do Not Track" signal to the websites you visit, indicating that you do not wish to be tracked. At this time, the Services do not specifically respond to "Do Not Track" signals.
We encourage you to review the privacy policies of our third-party advertisers and analytics service providers to learn about your choices about information they collect from you. In addition, the Network Advertising Initiative offers information about some of the Internet advertising companies we may use, including how to opt-out of interest based advertising they deliver. For all the details, including how to turn on Do Not Track, visit www.donottrack.us.
5. Information Sharing
- With Your Consent. We may share personal information with your consent.
- For Legal and Administrative Reasons. We may disclose your personal information without notice: (i) as may be required by law (e.g., in response to a court order or subpoena, or in response to a law enforcement agency request); (ii) to protect our organization or others from injury (e.g., when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another); (iii) as necessary to comply with applicable law; (iv) to enforce or apply our Terms of Service.
- Third-Party Service Providers. We may share your personal information with persons or organizations with whom we contract to carry out internal and external site operations or as necessary to render the Services. Additionally, we may also exchange personal information with third parties for fraud protection and credit risk reduction.
- Aggregate Sharing. We may share anonymous, deidentified aggregate information with third parties, including affiliated and non-affiliated organizations such as advertisers.
- Information Shared with our Subsidiaries and Affiliates. We may share your personal information with our subsidiaries and affiliates. If you do not want us to share your personal information with our subsidiaries and affiliates, please email us at email@example.com.
6. Other Ways Personal Information Could Be Shared
You may elect to share certain personal information with individuals (e.g., other members) or with the public via your use of the website or the Services. In this case, you will control such sharing via settings that we provide on your account. For example, the website may make it possible for you to publicly share information via social media such as Facebook or Twitter.
Be aware that when you choose to share information with friends, professionals, public officials, or with the public at large, you may be disclosing sensitive information, or information from which sensitive information can be inferred. Always use caution when sharing information through the website. You understand and agree that we are not responsible for any consequences of your sharing of information through and beyond the website.
7. Access and Control of Your Information
7.1. Accessing, Correcting, and Deleting Your Personal Information.
To the extent state laws provide users with certain data subject rights, we will honor those rights following proper authentication and verification. Please see the Contact Us section below for more information.
8. Notification Options
8.1. Notifications and Alerts.
If you choose to make purchases on the Services, you agree that we may contact you by email as set forth herein, including by sending a welcome email including information about your purchase and account. We will also periodically send you alerts regarding updated results for searches you have previously conducted, and updated information about the subject of your search.
8.2. Notification Opt-In.
We may offer you the ability to opt-in to receive notifications about new or upcoming products or services, and promotional materials and offers from us as well as from our subsidiaries, marketing partners, advertisers, and other third parties. We may offer these notifications via email, via browser notifications, or both. You may opt-out of receiving these notifications as described below.
8.3. Email Notification Opt-Out.
8.4. Browser Push Notification Opt-Out.
By using our Services, you agree that we may provide browser push notifications. We may use a third party to provide these push notifications, which the third party will receive certain information related to you, including your IP address, your device identifier, and your geolocation. As part of these push notifications, the third party may provide advertisements and/or information related to our Services to you on other related websites.
If you no longer wish to receive browser push notifications, you may opt-out of receiving them by clicking here or using the instructions at the following links:
- Google Chrome/Android Phone users: https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en
- Microsoft Edge users: https://www.windowscentral.com/how-manage-web-notifications-edge-windows-10
- Firefox users: https://sendpulse.com/knowledge-base/push-notifications/general/enable-disable-push-notifications-mozilla-firefox
- Opera users: https://davescomputertips.com/how-to-manage-desktop-notifications-in-opera/
- Safari users: https://support.apple.com/guide/safari/manage-website-notifications-sfri40734/mac
- Additional information: https://www.makeuseof.com/tag/disable-notifications-chrome-firefox-safari/
8.5 Opting Out of Direct Marketing.
To exercise choices regarding the marketing information you receive, you may also review the following links:
- You may opt-out of tracking and receiving tailored advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app at www.aboutads.info/appchoices.
- You may opt-out of receiving permissible targeted advertisements by using the NAI Opt-out tool available at http://optout.networkadvertising.org/?c=1 or visiting About Ads at http://optout.aboutads.info.
- You can opt-out of having your activity on our Services made available to Google Analytics by installing the Google Analytics opt-out add-on for your web browser by visiting: https://tools.google.com/dlpage/gaoptout for your web browser.
9.Links To Third-Party Sites
If you visit a third-party site that is linked to our Services, you should review the privacy policies posted on these third-party sites before providing any personal information.
10. Information Security and Storage
We use commercially reasonable measures to provide the Services. However, you acknowledge that no security safeguards or method of transmission over the Internet are completely secure, and although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we cannot guarantee the security of your personal information transmitted to or from our Services. Any transmission of personal information is at your own risk. We do not guarantee that your personal information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your personal information.
The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
If you believe that your personal information has been accessed or acquired by an unauthorized person, you must promptly Contact Us so that we can quickly take necessary measures.
We store personal information for as long as reasonably required for its purpose or for any additional period required or allowed by applicable law (if any). The length of time for which we retain personal information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
11. Geographic Location of Data Storage and Processing
The Services collect personal information and processes and stores that personal information in databases located in the United States. If you are visiting the Services from a country outside the United States, you should be aware that you may transfer personal information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country. By visiting the Services and submitting any personal information you consent to the transfer of such personal information to the United States.
12. California Residents
12.1 Access to Specific Information and Data Portability Rights.
California residents have the right to request that InfoPay, Inc. disclose certain information to you about InfoPay, Inc.’s collection and use of your personal information over the past twelve (12) months. Once InfoPay, Inc. receives and confirms a verifiable consumer request from you, InfoPay, Inc. will disclose to you, to the extent permitted by law:
- The categories of personal information InfoPay, Inc. collected about you.
- The categories of sources for your personal information InfoPay, Inc. collected about you.
- InfoPay, Inc.’s business or commercial purpose for collecting your personal information.
- The categories of third parties with whom InfoPay, Inc. shares your personal information.
- If we disclosed your personal information for a business purpose, the personal information categories that each category of recipient obtained.
You shall have the right to request that the information described above be provided to you in a portable and readily usable format, to the extent technically feasible ("data portability").
InfoPay, Inc. does not sell your personal information.
12.2 Deletion Request Rights.
You have the right to request that InfoPay, Inc. delete certain of your personal information that InfoPay, Inc. collected from and/or related to you and retained, subject to certain exceptions.
To the extent that InfoPay, Inc. can delete your personal information, once InfoPay, Inc. receives and confirms your verifiable consumer request, InfoPay, Inc. will delete (and direct our service providers to delete) your personal information, unless an exception applies.
We may deny your deletion request if retaining the personal information is necessary for us or our service providers to:
- Complete the transaction for which we collected your personal information, provide a good or service that you requested, or take actions reasonably anticipated within the context of our ongoing business relationship with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that personal information that are compatible with the context in which you provided it.
12.3 Exercising Your Access, Data Portability, and Deletion Rights.
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to InfoPay, Inc. by either:
- Visiting https://members.infotracer.com/ccpaOptOut;
- Contacting us at firstname.lastname@example.org; or
- Calling InfoPay, Inc., at (844) 777-0503.
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows InfoPay, Inc. to reasonably verify you are the person about whom InfoPay, Inc. collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows InfoPay, Inc. to properly understand, evaluate, and respond to it.
InfoPay, Inc. cannot respond to your request or provide you with your personal information if InfoPay, Inc. cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. Any disclosures provided pursuant to the CCPA will only cover the 12-month period preceding the receipt of the verifiable consumer request.
InfoPay, Inc. will respond to a verifiable consumer request within 45 days of its receipt, or notify you that InfoPay, Inc. requires more time to respond and the reason for the extended response time. InfoPay, Inc. will deliver its written response by mail or electronically, at your option.
To the extent that your verifiable consumer request is excessive, repetitive, or manifestly unfounded, InfoPay, Inc. may charge a reasonable fee to respond to such request.
12.4 No Discrimination.
InfoPay, Inc. will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, InfoPay, Inc. will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
13. Children’s Information
This Services are not intended for use by persons under the age of eighteen (18). We do not knowingly collect any information from anyone under thirteen (13) years old. In the event that we discover that a person under the age of thirteen (13) (or a higher threshold where applicable) has provided information to us, we will take steps to comply with any applicable legal requirement to remove such personal information.
Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of thirteen (13).
14. Contact Us
227 Lewis Wharf
Boston, MA 02110