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Privacy Policy

Effective Date: July 11, 2023

Welcome to InfoTracer, a public records search service provided by InfoPay, Inc. ("we," "us," or InfoPay, Inc.). InfoPay, Inc., together with its affiliates and subsidiaries, has created this Privacy Policy to apply to all users and clients of our website (https://infotracer.com/) and the associated products, services, data, information, and materials offered therein (collectively, the "Services").

This Privacy Policy is part of and supplements the InfoPay, Inc. Terms of Service (the "Terms"), available here: https://infotracer.com/terms.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. YOUR USE OF THE SERVICES CONSTITUTES YOUR CONSENT TO THIS PRIVACY POLICY. DO NOT USE THE SERVICES IF YOU ARE UNWILLING OR UNABLE TO CONSENT TO THIS PRIVACY POLICY.

This Privacy Policy applies only to your use of the Services and was last updated as of July 11, 2023. InfoPay, Inc. may revise this Privacy Policy at any time and such revision shall be posted here and accessible via this link: https://infotracer.com/privacy. Any revision and/or addition to this Privacy Policy shall become effective and binding on you when you continue to use the Services on or after the effective date of such revision and/or addition.

If you are a resident of California, Virginia, Colorado, Connecticut, or Utah, you may be entitled to certain individual rights under the California Consumer Privacy Act of 2018 [as amended by the California Privacy Rights Act of 2020 ("CPRA")] (collectively, "CCPA"), Virginia Consumer Data Protection Act ("VCDPA"), Colorado Privacy Act ("CPA"), Connecticut Act Concerning Personal Data Privacy and Online Monitoring ("CTDPA"), or Utah Consumer Privacy Act ("UCPA"). Please see the Notice to Certain Residents of Data Subject Rights Section of our Privacy Policy for your rights and how to exercise them for users located in California, Virginia, Colorado, Connecticut, and Utah only.

1. Information Collection

When you use the Services, we may collect the following types of personal information about you, which are described in more detail below: (A) personal information we request from you; (B) personal information we automatically collect; and (C) personal information we may receive from third parties.

1.1 Requested Personal Information.

On various pages on the Services, we may request, and you may provide specific personal information, including without limitation:

  • Individual identifiers such as name, email address, physical address, phone number, business name, demographic information you choose to provide such as age or date of birth, and a photograph if you choose to upload it.
  • Payment and transactional information such as credit card number, name, CVV code, and date of expiration;
  • Communications with us , such as feedback, comments, or other messages, including via calls and messages placed through the Services.
  • Additional Information as otherwise described to you at the point of collection or pursuant to your consent.

1.2 Personal Information We May Automatically Collect About You.

Our Services may automatically collect certain personal information about you. We use this personal information to help us design our Services to better suit our users’ needs. This personal information may include:

  • Your InfoTracer search history and search engines used;
  • IP address, which is the number associated with the service through which you access the Internet, like your ISP (Internet service provider);
  • Browser type, referring/exit pages, operating system, date/time stamps, and related data;
  • Mobile device information, including the type of device you use, operating system version, and the device identifier (or "UDID")
  • Analytics about use of the Services, such as how and how often you use pages or features of the Services.

To learn more about the technologies we use to collect this personal information, which includes cookies, see Section 3, "Usage of Cookies and Other Network Technologies."

1.3 Information We Receive from Third Parties.

Third-Party Websites and Social Media Platforms. We may collect additional personal information about you from third-party websites, and social media platforms, such as but not limited to, Facebook and Instagram ("Social Media Platforms") to help us provide services to you, help prevent fraud, and for marketing and advertising purposes.

Information we may access about you, with your consent, may include, but is not limited to, your basic Social Media Platform information, your location data, your list of contacts, friends, or followers, and certain information about your activities on the Social Media Platform. Please keep in mind that when you provide information to us on a third-party website or platform (for example, via our applications), the information you provide may be separately collected by the third-party website or the Social Media Platform.

The information we collect is covered by this Privacy Policy, and the information the third-party website or Social Media Platform collects is subject to the third-party website or platform’s privacy practices. We encourage you to be aware when you leave our Services and to read the privacy policies of other sites that may collect your information.

Public Record Sources. We obtain information about individuals from various public records sources. We are not the custodian of information we receive from public records and have no liability with respect to the accuracy of such information. If you want to correct or remove your original public record or make any information from your original public record unavailable for public access, you will need to contact the custodian of that information.

2. Information Use

In general, we do not and will not share your personal information except as set forth in this Privacy Policy.

We use the personal information we collect from you when you browse and use our Services in the following manner:

  • To operate and improve the Services and products, and content therein.
  • To understand and analyze information related to the number and type of visitors that browse and use the Services.
  • To create and maintain an account for you to allow you to purchase and use the services we make available on the Services.
  • To provide you with information, products, or services that you request from us or that may be of interest to you.
  • To respond to your comments, inquiries, and questions and provide customer services.
  • To deliver a more personalized experience based on your preferences.
  • To improve the design and content of the Services.
  • To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies. Because this information may be important to your use of the Services, you may not opt-out of receiving these communications.
  • To allow you to participate in interactive features on our Services.
  • To process transactions.
  • For general or targeted marketing and advertising purposes, including sending you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, provided that you have not already opted-out of receiving such communications.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To fulfill any other purpose for which you provide it or for which you have given us consent to use it.

You can opt out of certain use(s) of your personal information, as described below.

3. Usage of Cookies and Other Network Technologies

We and/or certain service providers operating on our behalf may collect information about your activity, or activity on devices associated with you over time, on our sites and applications, and across non-affiliated websites or online applications. We may collect this Information by using certain technologies, such as cookies, web beacons, pixels, and other similar technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons.

3.1 Cookies.

The Services use "cookies" and other web tracking tools to enhance your online experience with us. We may store information about you using the cookies on our website. A cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. We use cookies to improve your site experience, to assess content usage, to distinguish you from other users of our Services, and to support the marketing of our Services.

You can adjust the cookies we collect by visiting the Cookie Notice, available at https://infotracer.com/cookieInfo. You are free to decline to accept cookies, but by doing so, you may not be able to take full advantage of our Services and all of our offerings. Certain of the cookies are necessary in order for the Services to function. In certain circumstances, we may link the information we store in cookies to personal information you submit while using the Services.

Further, if you want to delete any cookies that are already on your computer, please refer to the file management software to locate the file or directory that stores cookies under the following file names. Other information on deleting or controlling cookies is available at www.allaboutcookies.org.

3.2 GIFs.

We or our service providers may also use "pixel tags," "web beacons," "clear GIFs," "embedded links" and other commonly-used information-gathering tools in connection with some website pages and HTML-formatted email messages. We use these tools for such purposes as compiling aggregate statistics about Services usage and response rates. A pixel tag is an electronic image (often a single pixel), that is ordinarily not visible to website visitors, and may be associated with cookies on visitors’ hard drives. Pixel tags allow us and our service providers to count users who have visited certain pages of the website, to deliver customized services, and to help determine the effectiveness of our website and services. When used in HTML-formatted email messages, pixel tags can inform the sender of the email whether and when the email has been opened.

3.3 Clickstreams.

As you use the Internet, you leave a trail of electronic information at each website you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a website’s server. Clickstream data can reveal the type of computer and browsing software you use and the address of the website from which you linked to the website. We may use clickstream data as a form of non-personal information to determine how much time visitors spend on each page of our Services, how visitors navigate through the Services, and how we may tailor our web pages to better meet the needs of visitors.

3.4 Advertising.

Note that we may use cookies and other technologies for purposes of online advertising. This means that when you use the Services, we or third-party ad servers, ad network providers, or advertisers (collectively "Ad Providers") may use cookies that they collect or that we provide to them. Such Ad Providers may collect information about your use of the Services or your online activities over time and across different websites and devices. Collected information may include the content you viewed, the date and time that you viewed this content, and the website that referred you to the Services. This information may be associated with your unique browser, device identifier, or IP address. Ad Providers may provide you with advertisements that you may see on the services or on affiliated websites. To improve the relevancy and help measure the effectiveness of such advertisements, the Ad Providers may use cookies, web beacons, clear GIFs, or similar technologies. These practices help tailor advertisements that are relevant and of use to you. You may control or opt out of such advertising by changing the cookie settings in your browser as described above.

Our use of online tracking technologies may be considered a "sale" or "sharing" under certain laws. To the extent that these online tracking technologies are deemed to be a "sale" or "sharing" under certain laws, you can opt out of these online tracking technologies by submitting a request here.

4. Do Not Track Notice

Many modern web browsers give you the option to send a "Do Not Track" signal to the websites you visit, indicating that you do not wish to be tracked. At this time, the Services do not specifically respond to "Do Not Track" signals.

We encourage you to review the privacy policies of our third-party advertisers and analytics service providers to learn about your choices about information they collect from you. In addition, the Network Advertising Initiative offers information about some of the Internet advertising companies we may use, including how to opt out of interest based advertising they deliver. For all the details, including how to turn on Do Not Track, visit www.donottrack.us.

5. Information Sharing or Disclosure

We may share and/or disclose your personal information as set forth in this Privacy Policy in the following circumstances:

  • With Your Consent. We may share personal information with your consent.
  • For Legal and Administrative Reasons. We may disclose your personal information without notice: (i) as may be required by law (e.g., in response to a court order or subpoena, or in response to a law enforcement agency request); (ii) to protect our organization or others from injury (e.g., when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another); (iii) as necessary to comply with applicable law; (iv) to enforce or apply our Terms of Service.
  • Third-Party Service Providers. We may share your personal information with persons or organizations with whom we contract to carry out internal and external site operations or as necessary to render the Services. Additionally, we may also exchange personal information with third parties for fraud protection and credit risk reduction.
  • Aggregate Sharing. We may share anonymous, deidentified aggregate information with third parties, including affiliated and non-affiliated organizations such as advertisers.
  • Business Transfers. Finally, we may transfer your personal information to our successor-in-interest in the event of an acquisition, sale, merger, or bankruptcy. In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, any personal information we have on record will likely be among the assets transferred. The transferred personal information will remain subject to the provisions of this Privacy Policy as it is updated from time to time.
  • Information Shared with our Subsidiaries and Affiliates. We may share your personal information with our subsidiaries and affiliates. If you do not want us to share your personal information with our subsidiaries and affiliates, please email us at privacy@infotracer.com.

6. Other Ways Personal Information Could Be Shared

You may elect to share certain personal information with individuals (e.g., other members) or with the public via your use of the website or the Services. In this case, you will control such sharing via settings that we provide on your account. For example, the website may make it possible for you to publicly share information via social media such as Facebook or Twitter.

Be aware that when you choose to share information with friends, professionals, public officials, or with the public at large, you may be disclosing sensitive information, or information from which sensitive information can be inferred. Always use caution when sharing information through the website. You understand and agree that we are not responsible for any consequences of your sharing of information through and beyond the website.

7. Access and Control of Your Information

7.1 Accessing, Correcting, and Deleting Your Personal Information.

To the extent state laws provide users with certain data subject rights, we will honor those rights following proper authentication and verification. Please see the Contact Us section below for more information.

8. Notification Options

8.1 Notifications and Alerts.

If you choose to make purchases on the Services, you agree that we may contact you by email as set forth herein, including by sending a welcome email including information about your purchase and account. We will also periodically send you alerts regarding updated results for searches you have previously conducted, and updated information about the subject of your search.

8.2 Notification Opt-In.

We may offer you the ability to opt in to receive marketing communications from us about new or upcoming products or services, and promotional materials and offers from us as well as from our subsidiaries, marketing partners, advertisers, and other third parties we may partner with. We may offer these notifications via email, via browser notifications, or both. You may opt out of receiving these notifications as described below.

8.3 Email Notification Opt-Out.

If you no longer wish to receive marketing email or promotional communications from us, you may opt out of receiving them as instructed in each email. Be advised that you may not opt out of receiving administrative email notifications from us related to technical support or customer services requests, billing and subscription issues, search alerts, or changes to the Terms or Privacy Policy.

8.4 Browser Push Notification Opt-Out.

By using our Services, you agree that we may provide browser push notifications. We may use a third party to provide these push notifications, which the third party will receive certain information related to you, including your IP address, your device identifier, and your geolocation. As part of these push notifications, the third party may provide advertisements and/or information related to our Services to you on other related websites.

If you no longer wish to receive browser push notifications, you may opt out of receiving them by using the instructions at the following links:

8.5 Opting Out of Direct Marketing.

To exercise choices regarding the marketing information you receive, you may also review the following links:

9. Links To Third-Party Sites

Occasionally, at our discretion, we may link to third-party sites or content on third-party sites not owned or controlled by us, including links to Social Media Platforms such as Facebook, Twitter, and Instagram. We may do this for the convenience of you and other users of the Services, but we do not have control over the operation of these third-party websites. This Privacy Policy applies only to personal information collected by our Services. Third-party sites have their own privacy practices and may or may not publish separate and independent privacy policies. We have no responsibility or liability for the privacy and security practices and activities of these third-party sites, including social media platforms. Links to any of these third-party sites and Social Media Platforms do not constitute or imply an endorsement or recommendation by us of the third-party site, Social Media Platform, and/or content.

If you visit a third-party site that is linked to our Services, you should review the privacy policies posted on these third-party sites before providing any personal information.

10. Information Security and Storage

10.1 Security.

We use commercially reasonable measures to provide the Services. However, you acknowledge that no security safeguards or method of transmission over the Internet are completely secure, and although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we cannot guarantee the security of your personal information transmitted to or from our Services. Any transmission of personal information is at your own risk. We do not guarantee that your personal information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your personal information.

The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

If you believe that your personal information has been accessed or acquired by an unauthorized person, you must promptly Contact Us so that we can quickly take necessary measures.

10.2 Storage.

We store personal information for as long as reasonably required for its purpose or for any additional period required or allowed by applicable law (if any). The length of time for which we retain personal information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

11. Geographic Location of Data Storage and Processing

The Services collect personal information and processes and stores that personal information in databases located in the United States. If you are visiting the Services from a country outside the United States, you should be aware that you may transfer personal information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country. By visiting the Services and submitting any personal information you consent to the transfer of such personal information to the United States.

12. Notice to Certain Residents of Data Subject Rights

12.1 Notice to California Residents

To the extent any California data privacy law applies to the collection of your personal information, this supplemental section of our Privacy Policy outlines the rights that California residents may have, and how they can exercise those rights. This notice applies solely to California residents. We provide the supplemental selection below to comply with the California Consumer Privacy Act [as amended by the California Privacy Rights Act (referred to collectively hereinafter as CCPA)] and any terms defined in the CCPA have the same meaning when used below.

Your Rights under CCPA

  • Right to Know and Access Specific Information. You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm a verifiable consumer request from you, we will disclose to you, to the extent permitted by law:

    • The categories of personal information we collected about you, and whether we sell or share your personal information to third parties.
    • The specific pieces of personal information we hold about you.
    • The categories of personal information sold within the last 12 (twelve) months.
    • The categories of sources from which personal information about you is collected.
    • Our business or commercial purpose for collecting, selling, or sharing your personal information.
    • The categories of third parties with whom your personal information is sold, shared, or disclosed for a business purpose.

    You have the right to request that the personal information described above be provided to you in a portable and readily useable format, to the extent technically feasible ("data portability").

  • Deletion Request Rights. You have the right to request that we delete the personal information that we collected from you, subject to certain exceptions. To the extent that we can delete your personal information, once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information, unless an exception applies.

  • Right to Correct Inaccurate Information. To the extent that we may maintain inaccurate personal information, you have the right to request that we correct such inaccurate personal information taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and verify your verifiable consumer request, we will use commercially reasonable efforts to correct your personal information.

  • Sale and Sharing of Personal Information and the Right to Opt-Out. You have the right to opt out of the processing of your personal information for the following purposes:

    • Sale of your personal information.
    • Sharing of your personal information for cross-context behavioral advertising.

    The use of online tracking technologies may be considered a "sale" or "sharing" under California law. To the extent that these online tracking technologies are deemed to be a "sale" or "sharing" under California law, you may opt-out of these online tracking technologies by submitting a request here.

  • Right to Limit Use and Disclosure of Sensitive Personal Information. You have the right to request that we limit the ways we use and disclose your sensitive personal information (as defined by CCPA) to uses which are necessary for us to perform the Services, or deliver the goods reasonably expected by you, and as authorized by law.

  • Right to Non-Discrimination. You have a right to not be discriminated against in the Services or quality of Services you receive from us for exercising your rights. We may not, and will not, treat you differently because of your data subject request activity. As a result of your data subject request activity, we may not and will not deny goods or Services to you, charge different rates for goods or Services, provide a different level quality of goods or Services, or suggest that we would treat you differently because of your data subject request activity.

  • Right to Disclosure of Direct Marketers. You have a right to the categories and names/addresses of third parties that have received personal information for their direct marketing purposes upon simple request, and free of charge.

You may make an authenticated consumer request exercising your Right to Know and Access Specific Information including Right to Know what Personal Information is being Sold or Shared or under the CCPA twice within a twelve (12) month period. To exercise the rights described above, see the Exercising Your Rights section below.

Authorized Agent

You may use an authorized agent to submit verifiable consumer requests on your behalf provided that the authorized agent is a natural person or a business entity that you have authorized to act on your behalf. If you use an authorized agent, we will require: (1) proof of written permission for the authorized agent to make requests on your behalf, and identity verification from you; or (2) proof of power of attorney pursuant to California Probate Code sections 4000 to 4665. We may deny a request from an authorized agent that does not submit proper verification proof.

Additional Information

To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

12.2 Notice To Virginia Residents

To the extent any Virginia data privacy law applies to the collection of your personal information, this supplemental section of our Privacy Policy outlines the individual rights guaranteed to Virginia residents and how to exercise those rights and applies solely to Virginia residents. We provide the supplemental selection below to comply with the Virginia Consumer Data Protection Act ("VCDPA") and any terms defined in the VCDPA have the same meaning when used below.

Your Rights under VCDPA

Subject to certain exceptions you may be entitled to the following rights:

  • Right to Access & Data Portability. You have the right to request that we disclose certain information to you about our collection and use of your personal information at any time. Once we receive and confirm an authenticated consumer request from you, we will, subject to certain exceptions:

    • Disclose whether or not we are processing your personal information.
    • Provide you with access to your personal information.

    Where the processing is carried out by automated means, and subject to certain exceptions, you have the right to request and obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the personal information to another data controller without hindrance.

  • Right to Correct Inaccurate Information. To the extent that we may maintain inaccurate personal information, you have the right to request that we correct such inaccurate personal information taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and verify your authenticated consumer request, we will use commercially reasonable efforts to correct your personal information.

  • Right to Delete. You have the right to request that we delete certain of your personal information provided by or obtained about you. To the extent that we can delete your personal information, once we receive and confirm your authenticated consumer request, we will delete (and direct our service providers to delete) your personal information, subject to certain exceptions.

  • Targeted Advertising, Profiling, and the Right to Opt Out. You have the right to opt out of the processing of your personal information for the following purposes:

    • Targeted advertising.
    • Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
  • Right to Appeal. You have the right to appeal our denial of any request you make under this section. To exercise your right to appeal, please submit an appeals request via the information in the How To Contact Us section below. Within sixty (60) days of receipt of your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, you may contact the Virginia Office of the Attorney General by:

  • Right to Non-Discrimination. You have a right to not be discriminated against in the Services or quality of Services you receive from us for exercising your rights. We will not discriminate against you for exercising any of your rights in this section including denying goods or Services, charging different prices or rates for goods or Services, or providing a different level of quality of goods and Services. However, we may offer a different price, rate, level, quality, or selection of goods or Services, including offering goods or Services for no fee, if you have exercised your right to opt out or the offer is related to your voluntary participation in a bona fide loyalty, rewards, premium features, discounts, or club card program.

You may make an authenticated consumer request under the VCDPA twice within a twelve (12) month period. To exercise the rights described above, see the Exercising Your Rights section below.

Additional Information

To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

12.3 Notice To Colorado Residents

To the extent any Colorado data privacy law applies to the collection of your personal information, this supplemental section of our Privacy Policy outlines the individual rights guaranteed to Colorado residents and how to exercise those rights and applies solely to Colorado residents. We provide the supplemental selection below to comply with the Colorado Privacy Act ("CPA") and any terms defined in the CPA have the same meaning when used below.

Your Rights under CPA

Subject to certain exceptions you may be entitled to the following rights:

  • Right to Access & Data Portability. You have the right to request that we disclose certain information to you about our collection and use of your personal information at any time. Once we receive and confirm an authenticated consumer request from you, we will, subject to certain exceptions:

    • Disclose whether or not we are processing your personal information.
    • Provide you with access to your personal information where we process it.

    Where exercising your right to access, you have the right to request and obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the personal information to another data controller without hindrance ("data portability").

  • Right to Correct Inaccurate Information. To the extent that we may maintain inaccurate personal information, you have the right to request that we correct such inaccurate personal information taking into account the nature of the personal information and the purposes of the processing of the personal information . Once we receive and verify your authenticated consumer request, we will use commercially reasonable efforts to correct your personal information.

  • Right to Delete. You have the right to request that we delete certain of your personal information provided by or obtained about you. To the extent that we can delete your personal information, once we receive and confirm your authenticated consumer request, we will delete your personal information, subject to certain exceptions.

  • Targeted Advertising, Profiling, and the Right to Opt Out. You have the right to opt out of the processing of your personal information for the following purposes:

    • Targeted advertising.
    • Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
  • Right to Appeal. You have the right to appeal our denial of any request you make under this section. To exercise your right to appeal, please submit an appeals request via the information in the How To Contact Us section below. Within forty-five (45) days of receipt of your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions. If you have concerns regarding the results of your appeal, you may contact the Colorado Office of the Attorney General by:

You may make an authenticated consumer request free of charge under the CPA once within a twelve (12) month period. We reserve the right to charge a reasonable fee for a second or subsequent request within the same twelve (12) month period. To exercise the rights described above, see the Exercising Your Rights section below.

Sensitive Data

We do not process sensitive data including sensitive data inferences.

Authorized Agent

You may use an authorized agent to submit verifiable consumer requests on your behalf. An authorized agent is a natural person or a business entity that you have authorized to act on your behalf. If you use an authorized agent, we will require: (1) proof of written permission for the authorized agent to make requests on your behalf, and identity verification from you; or (2) proof of power of attorney pursuant to Colo. Rev. Stat. § 15-14-705. We may deny a request from an authorized agent that does not submit proper verification proof.

Additional Information

To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

12.4 Notice To Connecticut Residents

To the extent any Connecticut data privacy law applies to the collection of your personal information, this supplemental section of our Privacy Policy outlines the individual rights guaranteed to Connecticut residents and how to exercise those rights and applies solely to Connecticut residents. We provide the supplemental selection below to comply with the Connecticut Act Concerning Personal Data Privacy and Online Monitoring ("CTDPA") and any terms defined in the CTDPA have the same meaning when used below.

Your Rights under CTDPA

Subject to certain exceptions you may be entitled to the following rights:

  • Right to Access & Data Portability. You have the right to request that we disclose certain information to you about our collection and use of your personal information at any time. Once we receive and confirm an authenticated consumer request from you, we will, subject to certain exceptions:

    • Disclose whether or not we are processing your personal information.
    • Provide you with access to your personal information where we process it.

    Where the processing is carried out by automated means, and subject to certain exceptions, you have the right to request and obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the personal information to another data controller without hindrance.

  • Right to Correct Inaccurate Information. To the extent that we may maintain inaccurate personal information, you have the right to request that we correct such inaccurate personal information taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and verify your authenticated consumer request, we will use commercially reasonable efforts to correct your personal information.

  • Right to Delete. You have the right to request that we delete certain of your personal information provided by or obtained about you. To the extent that we can delete your personal information, once we receive and confirm your authenticated consumer request, we will delete (and direct our service providers to delete) your personal information, subject to certain exceptions.

  • Targeted Advertising, Profiling, and the Right to Opt Out. You have the right to opt out of the processing of your personal information for the following purposes:

    • Targeted advertising.
    • Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
  • Right to Non-Discrimination. You have a right to not be discriminated against in the Services or quality of Services you receive from us for exercising your rights. We will not discriminate against you for exercising any of your rights in this section including denying goods or Services, charging different prices or rates for goods or Services, or providing a different level of quality of goods and Services. However, we may offer a different price, rate, level, quality, or selection of goods or Services, including offering goods or services for no fee, if you have exercised your right to opt out or the offer is related to your voluntary participation in a bona fide loyalty, rewards, premium features, discounts, or club card program.

  • Right to an Appeal. You have the right to appeal our denial of any request you make under this Section. To exercise your right to appeal, please submit appeals request to us by either:

    Within sixty (60) days of receipt of your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, you may contact the Connecticut Office of the Attorney General by:

You may make an authenticated consumer request under the CTDPA once within a twelve (12) month period. To exercise the rights described above, see the Exercising Your Rights section below.

Authorized Agent

You may use an authorized agent to submit verifiable consumer requests on your behalf. An authorized agent is a natural person or a business entity that you have authorized to act on your behalf. If you use an authorized agent, we will require: (1) proof of written permission for the authorized agent to make requests on your behalf, including through technology means, and identity verification from you; or (2) proof of power of attorney. We may deny a request from an authorized agent that does not submit proper verification proof.

Additional Information

To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

12.5 Notice To Utah Residents

To the extent any Utah data privacy law applies to the collection of your personal information, this supplemental section of our Privacy Policy outlines the individual rights guaranteed to Utah residents and how to exercise those rights and applies solely to Utah residents. We provide the supplemental selection below to comply with the Utah Consumer Privacy Act ("UCPA") and any terms defined in the UCPA have the same meaning when used below.

Your Rights under UCPA

Subject to certain exceptions you may be entitled to the following rights:

  • Right to Access & Data Portability. You may have the right to request that we disclose certain information to you about our collection and use of your personal information at any time. Once we receive and confirm an authenticated consumer request from you, we will, subject to certain exceptions:

    • Disclose whether or not we are processing your personal information.
    • Provide you with access to your personal information where we process it.

    Where the processing is carried out by automated means, and subject to certain exceptions, you have the right to request and obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the personal information to another data controller without hindrance ("data portability").

  • Right to Delete. You have the right to request that we delete certain of your personal information provided by or obtained about you. To the extent that we can delete your personal information, once we receive and confirm your authenticated consumer request, we will delete (and direct our service providers to delete) your personal information, subject to certain exceptions.

  • Right to Non-Discrimination. We will not discriminate against you for exercising any of your rights in this section including denying goods or Services, charging different prices or rates for goods or Services, or providing a different level of quality of goods and services.

  • Targeted Advertising, and Right to Opt Out. You have the right to opt out of the processing of your personal information for targeted advertising.

You may make an authenticated consumer request free of charge under the UCPA once within a twelve (12) month period. We reserve the right to charge a reasonable fee for a second or subsequent request within the same twelve (12) month period. To exercise the rights described above, see the Exercising Your Rights section below.

Additional Information

To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

13. Children’s Information

This Services are not intended for use by persons under the age of eighteen (18). We do not knowingly collect any personal information from anyone under thirteen (13) years old. In the event that we discover that a person under the age of thirteen (13) (or a higher threshold where applicable) has provided personal information to us, we will take steps to comply with any applicable legal requirement to remove such personal information.

Contact us if you believe that we have mistakenly or unintentionally collected personal information from a child under the age of thirteen (13).

14. EXERCISING YOUR DATA SUBJECT RIGHTS

To exercise any of the rights described above, please submit a verifiable consumer request to us via the methods described below:

Only you or your authorized agent may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative; and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

To help protect your privacy and maintain security, if you request access to or deletion of your personal information, we will take steps and may require you to provide certain information to verify your identity before granting you access to your personal information or complying with your request. In addition, if you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. If you designate an authorized agent to make a request on your behalf, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described above).

15. Difficulty Accessing Our Privacy Policy

Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us to inquire how they can obtain a copy of our policy in another, more easily readable format.

16. How to Contact Us

If you have any questions or concerns about this Privacy Policy or any InfoTracer product or service offered by InfoPay, Inc., please click here to contact us, email us at privacy@infotracer.com, call us at (800) 791-1427, or write:

Infotracer.com
227 Lewis Wharf
Boston, MA 02110

InfoTracer.com

Contact Our Customer Support Team

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  • Hours: 24 hours, 7 days per week
  • 227 Lewis Wharf. Boston, MA 02110